Privacy Policy
Blooming Property Services Ltd
Registered in England and Wales (Company No. 15916758)
1. Introduction
Blooming Property Services Ltd (“we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Data Controller
Blooming Property Services Ltd is the data controller responsible for your personal data.
ICO Registration: ZB742332 (expires 12 September 2026)
Contact details:
Suite 2a, 6th Floor Cobalt Square
83–85 Hagley Road
Birmingham, West Midlands
B16 8QG
T: 07737960212
W: www.bloomingpropertyservices.co.uk
3. Personal Data We Collect
We may collect and process the following personal data:
Full name
Contact details (email address, telephone number)
Government-issued photo identification (for verification purposes only)
Booking and stay-related information provided via booking platforms
CCTV footage (external areas only, where applicable)
4. How We Collect Personal Data
Personal data may be collected:
Directly from you
Via booking platforms or agents
Through correspondence (email or telephone)
Via external CCTV systems installed at our properties
5. Purpose of Processing
We process personal data strictly for the following purposes:
Guest identity verification
Fraud prevention
Property and guest safety
Crime prevention
Compliance with legal, insurance, and regulatory requirements
Performance of contracts with guests
6. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
Contractual necessity – to manage bookings and accommodation services
Legitimate interests – to protect our property, guests, and business
Legal obligation – where required by law or regulatory bodies
7. Data Retention
We retain personal data only for as long as necessary:
Identification documents are reviewed securely and deleted within 7 days of checkout, unless required for legal or insurance purposes
Contact and booking data is retained for up to 6 years for legal and accounting purposes
CCTV footage is retained for up to 30 days, unless required for investigation, insurance, or legal claims
8. Data Storage and Security
We implement appropriate technical and organisational measures to protect personal data, including:
Restricted access to authorised personnel only
Secure digital storage systems
Regular review of data access permissions
9. Data Sharing
We may share personal data only where necessary with:
Booking platforms and property management systems
Professional advisers (e.g. insurers, legal representatives)
Law enforcement authorities where required
IT and cloud service providers supporting our business operations
All third parties are required to process data securely and in compliance with UK GDPR.
10. International Data Transfers
We do not knowingly transfer personal data outside the United Kingdom. Where third-party platforms process data internationally, appropriate safeguards are in place to ensure data protection compliance.
11. CCTV Monitoring
External CCTV is in operation at all of our properties for:
Guest safety
Property security
Crime prevention
Cameras are positioned externally only and are never installed in private or internal areas, including bedrooms, bathrooms, or living spaces.
12. Your Data Protection Rights
Under UK GDPR, you have the right to:
Request access to your personal data
Request rectification of inaccurate data
Request erasure of your data
Request restriction of processing
Object to processing
Request data portability
Withdraw consent (where applicable)
Lodge a complaint with the Information Commissioner’s Office (ICO)
13. ICO Complaints
If you are dissatisfied with how we handle your data, you have the right to complain to:
Information Commissioner’s Office (ICO)
W: www.ico.org.uk
Our ICO registration reference is ZB742332 (expires 12 September 2026).
14. Policy Updates
This Privacy Policy was last updated on 02.01.2026. We may update this policy periodically to reflect changes in legal or business requirements.
15. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us using the details above.